Comments on: Are Vodafone trying to hide a data billing issue ? http://www.edparsons.com/2007/08/are-vodafone-trying-to-hide-a-data-billing-issue/ The blog of Ed Parsons, Geographer. Mon, 06 Feb 2012 22:11:39 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Crouchingbadger http://www.edparsons.com/2007/08/are-vodafone-trying-to-hide-a-data-billing-issue/#comment-968 Crouchingbadger Fri, 31 Aug 2007 13:13:17 +0000 http://www.edparsons.com/?p=529#comment-968 Agh. They took away the old data tariff 8 months before introducing a new one. They converted my personal account into a corporate account to put me on the Unlimited datacard and locked me out of the online billing, and indeed their phone system, because nobody would talk to me as an orphaned corporate customer. I had to cancel, re-register my online billing account, wait for a full-moon, somehow ask for paper billing, wait for last month's "problem with the billing system" to be fixed and now I'm unable to view flickr from my phone because it's 'adult content' and I don't have a Visa or Mastercard with which to prove my age. Bizarrely I still refuse to go with another provider "because of the hassle of moving". I may be mental. Agh. They took away the old data tariff 8 months before introducing a new one. They converted my personal account into a corporate account to put me on the Unlimited datacard and locked me out of the online billing, and indeed their phone system, because nobody would talk to me as an orphaned corporate customer.

I had to cancel, re-register my online billing account, wait for a full-moon, somehow ask for paper billing, wait for last month’s “problem with the billing system” to be fixed and now I’m unable to view flickr from my phone because it’s ‘adult content’ and I don’t have a Visa or Mastercard with which to prove my age.

Bizarrely I still refuse to go with another provider “because of the hassle of moving”. I may be mental.

]]> By: Chris H http://www.edparsons.com/2007/08/are-vodafone-trying-to-hide-a-data-billing-issue/#comment-969 Chris H Thu, 30 Aug 2007 20:14:20 +0000 http://www.edparsons.com/?p=529#comment-969 Vodafone took 6 months to finally start billing me correctly after supposedly moving me onto a new tariff. Every month I got my incorrect statement and called them to correct it they promised that it was fixed. Good luck Ed! Vodafone took 6 months to finally start billing me correctly after supposedly moving me onto a new tariff. Every month I got my incorrect statement and called them to correct it they promised that it was fixed. Good luck Ed!

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