Tele Atlas clearly get one of the key elements of “web 2.0”, engage with your customer and make them part of your solution. Their beta Map Insight website allows users to identify and correct errors in Tele Atlas data.
This is a win-win solution, the data provider identifies and corrects errors that actually matter to their users and the user develops a stronger relationship with the data provider when they see their correction implemented… thats a important step to develop trust.
There may critics will no doubt argue, be quality control issues with some information, but remember we are dealing with quite specialist information hopefully without the potential for agenda driven distortion as see in wikipedia.
Written and submitted from home, using my home 802.11 network.